Camden Computing Services offers help and support for software and hardware in a variety of ways:
Located in the Rutgers Student Computer Center on the first floor of Robeson Library, the Help Desk staff is available by phone, email or in person. The service is offered during computer lab hours.
Help Center, FAQs and Knowledge Library
The Help Center contains online documentation for software, hardware and systems used by Rutgers. It contains several resources, including the FAQ system, Rutgers-Camden documentation and the Knowledge Library.
The FAQ system offers the answers to frequently-asked questions about email, NetID, passwords and more. Answers to the most common questions fielded by Help Desk may be found here.
The Rutgers-Camden documentation is a collection of documents prepared by Camden Computing Services staff to further support and training.
The Knowledge Library is a searchable library of links to support sites, training resources, manuals, specifications and other information on a variety of technology topics.
Camden Computing Services offers training on equipment, desktop software and systems each fall and spring through the Camden Educational Series. The free sessions are open to all Rutgers employees and students. Topics vary each semester, covering popular interests, including:
- Office software such as Microsoft Word, Excel, PowerPoint and Outlook
- Rutgers systems such as myRutgersPortal and ScarletApps
- Equipment such as the exam scanner and enhanced-classroom equipment