skip to main content

Main Office

227 Penn Street
Business and Science Building, Room 126
Camden, NJ 08102
(856) 225-6065 (automated)
Contact Us

Help Desk

Paul Robeson Library, First Floor
(856) 225-6274 (staffed)
Help Desk is open during computer lab hours.

System Status & Alerts

Accounts After Graduation

Any clam account belonging to a Rutgers graduate, including NetID and email accounts, will automatically remain open for one year after the date of completion of graduation requirements. ScarletMail accounts may remain open indefinitely, but must be activated within one year of graduation. Please refer to the ScarletMail FAQ for current information about retaining those accounts.

An email reminder about the closing of a clam account will be sent out near the end of the first post-graduation year. Graduates should back up any personal files they wish to save, as the files will be deleted from university servers. They may also need to notify contacts that the Rutgers email address will no longer be valid.

The Rutgers alumni organization offers a mail forwarding address service to graduates. Graduates must create an email account on some service other than clam, if they haven’t already, then point their Rutgers alumni address to this account.

For information about email forwarding addresses for alumni, visit