WebDrive

Computing Services Information Document PC/Windows

General Information

This web page contains instructions for configuring WebDrive v10.x on Windows 2000/XP/Vista/7, for use with Rutgers-Camden servers. Although we recommend the use of the latest v10.x of WebDrive, these instructions should work equally well for the previous v7.x, v8.x & v9.x releases of WebDrive. Camden Computing Services no longer supports the insecure FTP protocol, so use of the older v5.2 (or v6.x) is not recommended. If you wish to continue using WebDrive v5.2 (the only option for Windows 9x/ME users), then you will need to configure additional software to create an FTP to SFTP bridge. Once an FTP to SFTP bridge is in place, then WebDrive v5.2 can be used. The instructions below will setup a secure connection for file transfer using WebDrive v10.x on Windows 2000/XP/Vista/7 only.

WebDrive is a program that serves as a means to transfer files to and from a remote location, such as your clam or crab account area. It also can be configured as a secure replacement for FTP programs that use only the insecure File Transfer Protocol (FTP), which has been decommissioned. WebDrive allows faculty, staff and students to manage their home directory on clamshell or crabshell, or to publish web pages to clam, crab or www.camden.rutgers.edu from their home or office computer. By installing and configuring WebDrive, your home directory on clam or crab, and/or your web directory on www.camden.rutgers.edu, can be accessed just like any other drive on your PC, such as C:\ drive, D:\ drive or others. It can also replicate the H:\ drive that is available when you login to a public lab computer. Rutgers has a site license for WebDrive, so all that you need to do is download the software.
NOTE: After downloading, you must also copy the Rutgers site license serial number for WebDrive, using a valid NetID (andromeda, clam, crab, eden, pegasus, rci username and password). The WebDrive serial number for Rutgers faculty, staff and students is found on one of the WebDrive download pages (v9.x or v10.x).
The WebDrive serial number changes annually. If you ever have problems retrieving an update without being prompted to pay for it, or are ever unexpectedly prompted to activate or re-activate WebDrive, then be sure to visit one of the WebDrive download pages (v9.x or v10.x) to copy the latest serial code and apply it as per steps #4 through #8 of the "Setup" section, below.
WARNING:
  Do NOT download v5.x or v6.x of WebDrive (it does NOT function as per the instructions below).
  Do NOT use WebDrive v7.x or higher with Windows 9x/ME (it reverts to v6.x functionality).
    Please consider upgrading to a newer system, or see above (re: FTP to SFTP bridge) if using Windows 9x/ME.

Installing WebDrive

  1. First, be sure to uninstall any other install(s)/version(s) of WebDrive. This can be accomplished by going to the "Start" menu (and then "Settings" if using Windows 2000) and opening the "Control Panel" to select/double-click "Add/Remove Programs" (Programs & Features in Windows Vista/7)
  2. Launch the WebDrive 10 installer by double-clicking on it.
  3. After loading, the "Welcome" screen will appear. Read the information and then click the Next > button.
  4. The "License Agreement" window should appear next. Read the license and click on the I accept... choice and then the Next > button to continue the installation.
  5. The "Destination Folder" window will appear next. Simply accept the default path by clicking on the Next > button.
  6. The "Ready to Install the Program" window will appear next. Simply click on the Install button.
  7. The WebDrive program will now install, and you may be prompted to reboot your computer once it completes. If so, go ahead and reboot by clicking the Yes button.

Setup

  1. If you are using Zone Alarm, make sure to have the Internet security level set to medium. You might also need to disable the "block local servers" option in the security section.
  2. If you are using any other firewall software, be sure to configure it to allow WebDrive to run (if you have any difficulties using WebDrive, simply contact help@camden.rutgers.edu for additional support).
  3. Launch WebDrive via the WebDrive program folder in "Programs" or "All Programs" via the "Start" menu (or its icon found in the "Start" menu itself).
  4. In the WebDrive window that appears (also found via the Help menu and its License and Registration and License Information submenus), click the Activate License button (or Reactivate License button). If this button is grayed-out, and you see a Deactivate... button, then WebDrive is already licensed.
    1. If you are sure that you have the latest serial number applied, you can simply click the Quit button and skip to step #9.
    2. If you need to apply the new latest serial number, click the Deactivate... button, confirm by clicking the Yes button and then the OK button. Next, click the Reactivate License button and continue to the next step.
  5. On the next screen, you must type or paste the serial number from one of the WebDrive download pages (v9.x or v10.x), and make sure to remove any blank spaces at the beginning or end. Once you have entered a valid serial code, you will be able to click the Next > button.
  6. In order to register WebDrive, you will need an active internet connection. Once your PC is connected to the internet, click the Activate button.
  7. If successful, you will see another small window pop-up to report success. Click the OK button.
  8. Click the Finish button.
  9. WebDrive will now show its main screen with a "Sites" folder on the left and some miscellaneous information to the right.
  10. Go to the "Help" menu and then the "License" submenu to select the "Check for Program Update" option.
  11. In the screen that appears, click the Next > button.
  12. If no update is available, click the Finish button.
  13. If an update is available:
    1. Click the Next > button to download the update
    2. Click the Finish button when the download completes.
    3. Find the WebDrive Update file on your desktop, and double-click it.
    4. In the small screen that appears, click the "Yes" button.
    5. In the update screen, click the Next > button.
    6. When the installer completes, click the Finish button.
    7. If prompted to reboot, do so by clicking the Yes button.
    8. Relaunch WebDrive via the WebDrive program folder in "Programs" or "All Programs" via the "Start" menu (or its icon found in the "Start" menu itself).
    9. WebDrive will again show its main screen with a "Sites" folder on the left and some miscellaneous information to the right.
    10. Go to the "Help" menu and then the "License" submenu to select the "Registration & License Information" option.
    11. In the WebDrive window that appears, click the Activate License button (or Reactivate License button). If this button is grayed-out, and you see a Deactivate... button, then WebDrive is already licensed - you can simply click the Quit button and skip to the next numbered step.
    12. On the next screen, you must type or paste the serial number from one of the WebDrive download pages (v9.x or v10.x), and make sure to remove any blank spaces at the beginning or end. Once you have entered a valid serial code, you will be able to click the Next > button.
    13. In order to register WebDrive, you will need an active internet connection. Once your PC is connected to the internet, click the Activate button.
    14. If successful, you will see another small window pop-up to report success. Click the OK button.
    15. Click the Finish button.
  14. WebDrive will again show its main screen with a "Sites" folder on the left and some miscellaneous information to the right.
  15. Click the New Site button in the bottom-left corner.
  16. Click the Next > button, leaving the "Connect by Server Type (SFTP, WebDAV, FTP, etc.)" defaut selected.
  17. Select SFTP (ssh) from the pop-up menu and then click the Next > button.
  18. Enter the appropriate server name for the "Domain Name / IP Address" field:
    • Students = clamshell.rutgers.edu
    • Faculty/Staff = crabshell.rutgers.edu
    • NOTE: If your Rutgers web pages are on the campus web domain (www.camden.rutgers.edu or one of the *.camden.rutgers.edu virtual hosts), you would enter crabshell.rutgers.edu in this field also. The crabshell server provides access to both faculty/staff crab home directories and the central campus web domain directories.
  19. Click the Next > button.
  20. Ignore the "Host Key" settings and just click the Next > button.
  21. Enter the appropriate login information:
    • Username = your personal NetID (all lowercase)
    • Password = your password associated with your NetID
    • You can also test the above, using the "Test Connection" button.
  22. Click the Next > button.
  23. Enter any name for this new connection, such as "Rutgers-Camden" (students may wish to use "Rutgers-Clam" and faculty/staff may wish to use "Rutgers-Crab").
  24. The "Drive:" entry can be any letter not already or regularly in use (W: is fine as the default, although you could use H: to match the campus computing labs). You can check what letters are in use by opening "My Computer" on your desktop or via your "Start" menu.
  25. Once you have chosen a drive letter, click the Next > button.
  26. Checking the Connect to Site now box and/or the Connect at login/startup box is optional.
  27. Click the Finish button to return to the main WebDrive screen.
  28. Checking the Save Password box is optional. If you do not check this, WebDrive will prompt for a password at the start of each connection.

  29. Here's a sample screenshot:
    WebDrive Account Settings
  1. Click on the Properties... button in the middle-right of the main screen.
  2. In the left column, click on "SFTP Settings" (under the "Connection" heading).
  3. Make sure that the Enable file block I/O (random access) box is unchecked.

  4. Here's a sample screenshot:
    Disable File Block I/O
  1. Click the OK button to return to the main WebDrive screen.
  2. Click on the Connect button in the upper-right of the main screen.
  3. A window will appear with your home directory open and your account files inside.
  4. To disconnect a WebDrive drive, you should be able to open WebDrive by right-clicking on its icon in the lower right corner of your screen (near your system clock).

  5. Here's a sample screenshot:
    Disconnecting Your WebDrive
  1. After first launch (or a reboot), you should be able to open WebDrive by right-clicking on its icon in the lower right corner of your screen (near your system clock).

  2. Here's a sample screenshot:
    Opening WebDrive from the System Tray (systray)

Home Directory

When connecting with WebDrive, you will be placed in your home directory by default. For personal accounts, you will recognize this as your public lab H:\ drive. However, this may not be desirable for departmental or other non-personal web accounts. For example, if you are connecting to crabshell.rutgers.edu to publish a site to the central web server (*.camden.rutgers.edu) you do not want to accept the home directory default.

WebDrive also allows for setting the starting directory, which may be useful for web publishing. For example, departmental web sites may be found in (under) "/services/WWW" or "/shad/u1/<account_name>/public_html" on crabshell.rutgers.edu. Use the following steps to adjust the starting directory:

  1. Open WebDrive, and in the main window, click the Properties... button (after selecting the appropriate site from the list on the left, if necessary).
  2. In the left column, click on "SFTP Settings" (under the "Connection" heading).
  3. In the "Root Directory" field, enter the desired starting location, i.e., /services/WWW (or "deeper," into a more specific location).
  4. Click the OK button. Now when you connect, you should be able to connect to www.camden.rutgers.edu and navigate to the directory which contains your web site, and be able to save or copy your web files to the proper location via WebDrive.
Here's a sample screenshot:
Root Directory Settings

In addition, you can have more than one "site" in WebDrive set to the same server and/or to the same drive letter, if you find it helpful for keeping different sites/accounts/locations organized. However, keep in mind that there are limitations:

  • If making more than one connection at a given time, each connection must be set to different drive letters (and there is a limit on the drive letters available).
    -OR-
  • The same drive letter can be used if you make sure to uncheck the Connect at login/startup box for all (or all but one) of the connections using the same drive letter. You will also have to disconnect any connection using a drive letter before connecting with one using that same drive letter.

File Management

After connecting, files can be managed just like any other drive, such as A:\, C:\, D:\ or others. To copy a file from your home directory to your local system, simply drag-and-drop or copy-and-paste (or cut-and-paste) files normally. Files can also be copied from your local system to your remote account the same ways. This new, remote drive letter is also available to other programs when using Open or Save commands in File menus and similar operations.

IMPORTANT NOTE:
There may be a lot of directories and files that start with a period (aka, "dot files"), such as .dt or .xresources and others. These are usually hidden and are required by Rutgers systems. PLEASE DO NOT edit, move, rename or delete them, as such changes could damage your account or make it otherwise unusable! If you have any questions about this, please contact HELP via help@camden.rutgers.edu.

Cache

WebDrive tries to locally cache files, folders and other information from the server, in an attempt to run more efficiently. While many users have no difficulty with this behavior, some users have reported issues, especially when accessing a shared area, such as a website. If you experience any issues, you may wish to disable the WebDrive cache and force WebDrive to check with the server at all times. WebDrive's cache can be disabled as follows:
  1. Open WebDrive and select a site from your list of sites.
  2. Click on the Properties... button in the middle-right of the main screen.
  3. In the left column, click on "Cache" (right above the "Advanced" heading).
  4. Make sure that the Cache Settings: entry is set to Override global setings.

  5. Here's a sample screenshot:
    Global Cache Settings
  1. In the left column, expand "Cache" to show the "Options" subcategory.
  2. Make sure that the None - download files from the server on each access by an application option is selected.
  3. Repeat this for each site for which you wish to disable the cache feature.

  4. Here's a sample screenshot:
    Cache Options

File Permissions

Although only an issue when dealing with web publishing, WebDrive also supports the adjustment of file permissions.

For personal web sites (i.e., using personal clam or crab accounts), Camden Computing Services provides a tool to correctly set web directory permissions:

However, for departmental or other non-personal web publishing, permissions can be adjusted using WebDrive (and/or the web publishing program of choice) as follows:
  1. Open WebDrive and connect to a site, or open the WebDrive drive letter in "My Computer."
  2. Navigate to, and right-click on the desired file or folder.
  3. In the (contextual) menu that appears, select Properties.
  4. In the window that appears, click the Permissions tab.
    NOTE: If you are using Windows 2000, then you will need to make sure that you have version 7.20 build 1551 (or higher) in order to see this tab. To check for updates, go to the "Help" menu, then the "License" sub-menu and "Check for Program Update."
  5. Select the permissions as desired. For web files, you should check the boxes as follows (to result in a "Permission Mask" setting of 744; folders should have a "Permission Mask" of 755 by checking all of the "Execute" boxes).

  6. Here's a sample screenshot:
    Setting File/Folder Permissions
  1. Click the OK button.

WebDrive also supports automatically setting permissions for any newly copied/created files. This feature may be beneficial for web development, as opposed to changing permissions on each file one at a time. This feature can be enabled as follows:

  1. Open WebDrive.
  2. Click on the Properties... button in the middle-right of the main screen.
  3. In the left column, click on "SFTP Settings" (under the "Connection" heading).
  4. Check the Set attributes on new or modified files by extension box.
  5. In the "Extension" field, enter the file extension to which you want to apply automatic permissions.
    NOTE: Entering dir applies to all newly created/copied directories (aka, folders). Entering * applies to all file types, although adding specific extensions should override this.
  6. In the section below the extension field, check the boxes for the permissions to apply to the files with the extension entered above.
  7. Click the Add button to add the extension to the list on the right.
    NOTE: Unless you have specific requirements for certain files, you can setup directories (using dir) as rwx-r-xr-x and all files (using *) as rwx-r--r--.

  8. Here's a sample screenshot:
    Setting File/Folder Permissions
  1. Click the OK button to return to the main WebDrive screen.

Questions/Comments/Concerns

Additional information on configuring and using WebDrive beyond the above can be found by clicking the Help button on the main WebDrive account settings window.

If you have any difficulty with any of the above, please contact help@camden.rutgers.edu for more information.



Questions/comments regarding Camden Computing Services or this web site
can be directed to: help@camden.rutgers.edu.
Last updated: June 14, 2011, 23:13 EDT.

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